Chronological Storyline (44 Milestones)
Jun 25, 1969 CE
Commercial Bank of Ceylon Founded
Commercial Bank of Ceylon PLC was incorporated as a private limited company on June 25, 1969, with an initial capital of Rs. 10 million. It began operations with a focus on corporate and retail banking. #banking #SriLanka
1971 CE
First Branch Opened
The bank opened its first branch in Colombo, marking the beginning of its branch network. The branch provided basic banking services to individuals and businesses. #banking #SriLanka
1973 CE
Listing on Colombo Stock Exchange
Commercial Bank of Ceylon was listed on the Colombo Stock Exchange, becoming the first private bank to do so. The IPO allowed public participation and raised capital for expansion. #finance #CSE
1975 CE
Introduction of Savings Accounts
The bank introduced savings accounts with competitive interest rates, attracting a growing customer base. This product helped establish its retail banking presence. #banking #products
1978 CE
First Regional Branch Outside Colombo
Expanded operations beyond Colombo by opening a branch in Kandy, a major city in the central region. This marked the start of nationwide expansion. #expansion #SriLanka
1980 CE
Launch of Foreign Currency Banking
Commercial Bank began offering foreign currency accounts and trade finance services, catering to exporters and importers. This strengthened its corporate banking portfolio. #trade #finance
1982 CE
First ATM Installation
The bank installed its first automated teller machine (ATM) in Colombo, becoming one of the first banks in Sri Lanka to offer 24/7 cash withdrawal services. #technology #banking
1985 CE
Introduction of Credit Cards
Commercial Bank launched its first credit card product, partnering with international card networks. This expanded consumer lending and payment options. #credit #cards
1988 CE
Merchant Banking Division Established
The bank set up a merchant banking unit to offer investment banking services, including underwriting and corporate advisory. This diversified its revenue streams. #investment #banking
1990 CE
Computerization of Branches
Commercial Bank began computerizing its branch operations, moving from manual ledger systems to digital record-keeping. This improved efficiency and customer service. #technology #modernization
1992 CE
First Overseas Branch in Bangladesh
Expanded internationally by opening a branch in Dhaka, Bangladesh, becoming one of the first Sri Lankan banks to operate abroad. This facilitated trade and remittances. #international #expansion
1995 CE
Launch of Internet Banking
Commercial Bank introduced internet banking services, allowing customers to perform transactions online. This was a pioneering step in digital banking in Sri Lanka. #digital #banking
1997 CE
Merger with Commercial Credit and Investments
The bank merged with Commercial Credit and Investments Ltd, a financial services company, to strengthen its leasing and hire-purchase portfolio. #merger #acquisition
1999 CE
Total Assets Exceed Rs. 50 Billion
Commercial Bank's total assets surpassed Rs. 50 billion, reflecting steady growth in lending and deposits. It was recognized as one of the largest private banks in Sri Lanka. #finance #growth
2001 CE
Introduction of Mobile Banking
The bank launched mobile banking services, enabling customers to check balances and transfer funds via SMS. This expanded access to banking in rural areas. #mobile #banking
2003 CE
First Branch in Myanmar
Opened a representative office in Yangon, Myanmar, to tap into emerging market opportunities. This was part of a broader Asian expansion strategy. #international #Asia
2005 CE
Received 'Best Bank in Sri Lanka' Award
Commercial Bank was named 'Best Bank in Sri Lanka' by Euromoney magazine, recognizing its strong financial performance and customer service. #awards #banking
2007 CE
Acquisition of Seylan Bank Merchant Banking Unit
The bank acquired the merchant banking arm of Seylan Bank, expanding its investment banking capabilities and client base. #acquisition #merger
2009 CE
40th Anniversary and Rs. 100 Billion Asset Milestone
Commercial Bank celebrated its 40th anniversary with total assets reaching Rs. 100 billion. The bank also launched a customer loyalty program. #anniversary #milestone
2010 CE
Launch of Mobile App
Commercial Bank released its first mobile banking application for smartphones, offering a user-friendly interface for transactions and account management. #digital #innovation
2011 CE
Partnership with Western Union
The bank partnered with Western Union to offer global money transfer services through its branches, facilitating remittances. #partnership #remittances
2012 CE
First Branch in Chennai, India
Opened a branch in Chennai, India, to serve the Sri Lankan diaspora and trade corridor. This marked entry into the Indian market. #expansion #India
2013 CE
NFC-Based Contactless Payments
Commercial Bank launched near-field communication (NFC) payment tags and stickers, enabling contactless transactions for retail customers. #technology #payments
2014 CE
Corporate Social Responsibility Initiative 'ComBank Cares'
The bank formalized its CSR efforts under 'ComBank Cares', focusing on education, healthcare, and environment. This won several awards. #CSR #community
2015 CE
First Bank in Sri Lanka to Issue Green Bonds
Commercial Bank issued Sri Lanka's first green bond, raising funds for environmentally sustainable projects. This enhanced its green finance credentials. #green #finance
2016 CE
Launch of Digital Wallet 'ComBank Digital'
The bank launched a comprehensive digital wallet app allowing users to make payments, transfer funds, and manage accounts seamlessly. #digital #wallet
2017 CE
Acquisition of NDB Bank's Branch Network
Commercial Bank acquired 10 branches from NDB Bank, expanding its footprint and customer base significantly. #acquisition #expansion
2018 CE
Total Assets Exceed Rs. 1 Trillion
Commercial Bank's total assets surpassed Rs. 1 trillion, making it the largest private bank in Sri Lanka by assets. This milestone reflected decades of growth. #finance #milestone
2019 CE
50th Anniversary Celebration
The bank celebrated its golden jubilee with various events and promotions, highlighting its legacy and contribution to Sri Lanka's economy. #anniversary #50years
Mar 1, 2020 CE
Launch of COVID-19 Relief Loan Scheme
In response to the pandemic, Commercial Bank introduced a special loan scheme for affected businesses and individuals, with concessional interest rates. #COVID19 #relief
2020 CE
Introduction of Biometric Banking
Commercial Bank rolled out biometric authentication for transactions in select branches, enhancing security and convenience. #biometrics #security
2021 CE
Partnership with LankaPay for National Payment Network
The bank integrated with LankaPay to enable real-time interbank transfers and payments, improving efficiency. #payments #partnership
2021 CE
Launch of 'ComBank SME' Financing Program
A dedicated loan program for small and medium enterprises was introduced, offering flexible terms and advisory services. #SME #finance
2022 CE
First Bank in Sri Lanka to Offer QR Code Payments via Visa
Commercial Bank enabled Visa QR code payments, allowing customers to make contactless payments at merchant outlets. #QR #payments
2022 CE
ISO 27001 Certification for Information Security
The bank achieved ISO 27001 certification for its information security management systems, demonstrating commitment to data protection. #security #certification
2023 CE
Profit Before Tax Exceeds Rs. 40 Billion
Commercial Bank reported a profit before tax of over Rs. 40 billion for the financial year, setting a new record. This was driven by strong net interest income and fee-based revenue. #finance #profit
2023 CE
Launch of Open Banking APIs
Commercial Bank introduced open banking APIs to allow third-party developers to create innovative financial services, fostering fintech collaboration. #openbanking #fintech
2024 CE
Sustainability-Linked Loan Products
The bank launched sustainability-linked loans with interest rate reductions for borrowers meeting environmental targets, promoting green finance. #sustainability #loans
2024 CE
Expansion into Maldives Market
Commercial Bank received regulatory approval to open a branch in Male, Maldives, marking entry into another South Asian market. #expansion #Maldives
2025 CE
Artificial Intelligence Chatbot 'ComBot' Launched
Commercial Bank deployed an AI-powered chatbot on its website and app to handle customer queries, improving service efficiency. #AI #chatbot
2025 CE
Named 'Best Managed Bank in Sri Lanka' by IFC
The International Finance Corporation recognized Commercial Bank as the best managed bank in Sri Lanka for its governance and risk management practices. #awards #governance
2026 CE
Launch of Digital-Only Branch 'ComBank Neo'
Commercial Bank opened its first digital-only branch with no physical counters, relying solely on self-service kiosks and video banking. #digital #branch
2026 CE
Corporate Bond Issue Raises Rs. 10 Billion
Commercial Bank issued a 10-year corporate bond that was oversubscribed, raising Rs. 10 billion for expansion and technology upgrades. #bond #capital
2027 CE
Launch of Cryptocurrency Custody Services
Commercial Bank partnered with a regulated crypto platform to offer custody services for digital assets, targeting high-net-worth clients. #crypto #custody