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Best Buy Co.

Companies/United States  •  Curated by Admin Timeline.sg

Best Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Founded by Richard Schulze in 1966 as Sound of Music, it evolved into a big-box superstore and expanded online, internationally, and through acquisitions like Geek Squad and Future Shop.

Chronological Storyline (40 Milestones)

1966 CE

Richard Schulze Founds Sound of Music

Richard Schulze opens Sound of Music, a small audio components store in St. Paul, Minnesota. #founding #business

Richard Schulze Founds Sound of Music
Richard Schulze Founds Sound of Music
By Best Buy - The logo may be obtained from Best Buy, Public domain, https://commons.wikimedia.org/w/index.php?curid=68955234
1967 CE

Sound of Music Incorporates

Sound of Music incorporates as a company. #business #retail

1974 CE

Sound of Music Expands to Four Stores

Sound of Music grows to four locations, focusing on hi-fi audio equipment. #retail #expansion

1981 CE

Tornado Destroys Sound of Music Store

A tornado hits the flagship Sound of Music store. Schulze holds a 'tornado sale' with leftover inventory, sparking the idea for a larger superstore format. #business #disaster

1983 CE

First Best Buy Store Opens

The first store under the 'Best Buy' name opens in Burnsville, Minnesota, with a superstore format carrying a wide selection of electronics. #retail #innovation

1984 CE

Best Buy Goes Public

Best Buy becomes a publicly traded company on the NASDAQ under ticker BBY. #finance #ipo

1985 CE

Best Buy Expands Beyond Minnesota

Best Buy opens stores in Wisconsin and Illinois, beginning regional expansion. #expansion #retail

1989 CE

Best Buy Introduces Superstore Format

Best Buy rolls out larger stores with warehouse shelves and a self-service model, increasing inventory and sales. #retail #strategy

1991 CE

Concept II Stores Eliminate Commission Sales

Best Buy launches Concept II stores with a no-commission, non-pressure sales environment, reducing costs and improving customer experience. #retail #innovation

1993 CE

Best Buy Enters New Markets

Best Buy opens stores in Texas and other regions, becoming a national retailer. #expansion #retail

1995 CE

Best Buy Launches Buy.com

Best Buy launches its e-commerce website, BestBuy.com, offering online sales. #ecommerce #technology

1997 CE

Best Buy Enters the United Kingdom

Best Buy expands to the UK through a joint venture with Carphone Warehouse, opening stores under the Best Buy brand. #international #expansion

1999 CE

Best Buy Acquires Magnolia Hi-Fi

Best Buy acquires Magnolia Hi-Fi, a specialty audio and video retailer, to enter the high-end home theater market. #acquisition #retail

2001 CE

Best Buy Acquires Future Shop

Best Buy acquires Future Shop, a Canadian electronics retailer, for $580 million, marking its entry into Canada. #acquisition #canada

2002 CE

Best Buy Acquires Geek Squad

Best Buy acquires Geek Squad, a computer repair and support services company, to provide in-store tech support. #acquisition #services

2004 CE

Best Buy Opens Store in China

Best Buy opens its first store in China, in Shanghai, to tap into the growing Chinese market. #international #expansion

2005 CE

Best Buy Acquires a Stake in Five Star

Best Buy acquires a majority stake in Jiangsu Five Star Appliance, a Chinese electronics retailer. #acquisition #china

2006 CE

Best Buy Acquires Pacific Sales

Best Buy acquires Pacific Sales, a California-based home improvement retailer. #acquisition #retail

2006 CE

Best Buy Launches Best Buy Mobile

Best Buy launches Best Buy Mobile, a dedicated mobile phone retail concept. #retail #mobile

2008 CE

Best Buy Acquires Napster

Best Buy acquires Napster, the digital music service, for $121 million. #acquisition #music

2008 CE

Best Buy Enters Mexico

Best Buy opens stores in Mexico through a joint venture with Grupo Salinas. #international #expansion

2009 CE

Best Buy Opens First European Store

Best Buy opens its first store in the UK, part of a joint venture with Carphone Warehouse. #international #expansion

2010 CE

Best Buy Acquires China's Five Star

Best Buy acquires the remaining stake in Five Star, making it a wholly owned subsidiary. #acquisition #china

2011 CE

Richard Schulze Steps Down as CEO

Founder Richard Schulze steps down as CEO, with Brian Dunn taking over. #leadership #transition

Apr 10, 2012 CE

Brian Dunn Resigns Amid Scandal

CEO Brian Dunn resigns after an investigation into personal misconduct. Schulze temporarily chairs the board. #leadership #controversy

Aug 20, 2012 CE

Hubert Joly Appointed CEO

Hubert Joly becomes CEO, leading a turnaround strategy focusing on cost-cutting and store renovations. #leadership #turnaround

2012 CE

Best Buy Announces Store Closures

Best Buy plans to close 50 large-format stores and renovate hundreds more as part of restructuring. #retail #restructuring

2013 CE

Best Buy Partners with Samsung for In-Store Shops

Best Buy launches Samsung Experience Shops in many stores, showcasing Samsung products. #partnership #innovation

2013 CE

Best Buy Exits China

Best Buy sells its stake in Five Star and closes its own stores in China, exiting the Chinese market. #international #exit

2014 CE

Best Buy Acquires MindShift

Best Buy acquires MindShift, a mobile device security company, to enhance security offerings. #acquisition #technology

2015 CE

Best Buy Reports Declining Sales

Best Buy reports a decline in same-store sales amid competition from online retailers like Amazon. #financial #retail

2016 CE

Best Buy Launches Total Tech Support

Best Buy introduces Total Tech Support, a subscription-based tech support service. #services #innovation

2017 CE

Best Buy Expands In-Home Advisor Program

Best Buy scales its in-home advisor program, sending employees to customers' homes for consultations. #service #retail

2018 CE

Best Buy Acquires GreatCall

Best Buy acquires GreatCall, a provider of connected health and mobile services for seniors, for $800 million. #acquisition #health

Jun 11, 2019 CE

Corie Barry Becomes CEO

Corie Barry succeeds Hubert Joly as CEO, becoming the first female CEO of Best Buy. #leadership #diversity

Mar 1, 2020 CE

Best Buy Designated Essential Retailer During Pandemic

During COVID-19, Best Buy is deemed essential and stays open for curbside pickup, boosting online sales. #covid19 #retail

2021 CE

Best Buy Reports Record E-Commerce Growth

Best Buy's online sales surge 100% year-over-year, driving record revenue. #ecommerce #financial

Aug 1, 2022 CE

Best Buy Announces Layoffs and Cost-Cutting

Best Buy lays off hundreds of employees and cuts costs amid slowing demand for electronics. #restructuring #retail

2023 CE

Best Buy Reports Full-Year Sales Decline

Best Buy reports a 10% decline in comparable sales for fiscal 2023, citing pandemic demand normalization. #financial #retail

2024 CE

Best Buy Continues Turnaround Efforts

Best Buy focuses on membership programs and services to drive growth amid ongoing retail challenges. #strategy #retail