Companies/United States • Curated by Admin Timeline.sg
Best Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Founded by Richard Schulze in 1966 as Sound of Music, it evolved into a big-box superstore and expanded online, internationally, and through acquisitions like Geek Squad and Future Shop.
Chronological Storyline (40 Milestones)
1966 CE
Richard Schulze Founds Sound of Music
Richard Schulze opens Sound of Music, a small audio components store in St. Paul, Minnesota. #founding #business
Richard Schulze Founds Sound of Music By Best Buy - The logo may be obtained from Best Buy, Public domain, https://commons.wikimedia.org/w/index.php?curid=68955234
1967 CE
Sound of Music Incorporates
Sound of Music incorporates as a company. #business #retail
1974 CE
Sound of Music Expands to Four Stores
Sound of Music grows to four locations, focusing on hi-fi audio equipment. #retail #expansion
1981 CE
Tornado Destroys Sound of Music Store
A tornado hits the flagship Sound of Music store. Schulze holds a 'tornado sale' with leftover inventory, sparking the idea for a larger superstore format. #business #disaster
1983 CE
First Best Buy Store Opens
The first store under the 'Best Buy' name opens in Burnsville, Minnesota, with a superstore format carrying a wide selection of electronics. #retail #innovation
1984 CE
Best Buy Goes Public
Best Buy becomes a publicly traded company on the NASDAQ under ticker BBY. #finance #ipo
1985 CE
Best Buy Expands Beyond Minnesota
Best Buy opens stores in Wisconsin and Illinois, beginning regional expansion. #expansion #retail
1989 CE
Best Buy Introduces Superstore Format
Best Buy rolls out larger stores with warehouse shelves and a self-service model, increasing inventory and sales. #retail #strategy
1991 CE
Concept II Stores Eliminate Commission Sales
Best Buy launches Concept II stores with a no-commission, non-pressure sales environment, reducing costs and improving customer experience. #retail #innovation
1993 CE
Best Buy Enters New Markets
Best Buy opens stores in Texas and other regions, becoming a national retailer. #expansion #retail
1995 CE
Best Buy Launches Buy.com
Best Buy launches its e-commerce website, BestBuy.com, offering online sales. #ecommerce #technology
1997 CE
Best Buy Enters the United Kingdom
Best Buy expands to the UK through a joint venture with Carphone Warehouse, opening stores under the Best Buy brand. #international #expansion
1999 CE
Best Buy Acquires Magnolia Hi-Fi
Best Buy acquires Magnolia Hi-Fi, a specialty audio and video retailer, to enter the high-end home theater market. #acquisition #retail
2001 CE
Best Buy Acquires Future Shop
Best Buy acquires Future Shop, a Canadian electronics retailer, for $580 million, marking its entry into Canada. #acquisition #canada
2002 CE
Best Buy Acquires Geek Squad
Best Buy acquires Geek Squad, a computer repair and support services company, to provide in-store tech support. #acquisition #services
2004 CE
Best Buy Opens Store in China
Best Buy opens its first store in China, in Shanghai, to tap into the growing Chinese market. #international #expansion
2005 CE
Best Buy Acquires a Stake in Five Star
Best Buy acquires a majority stake in Jiangsu Five Star Appliance, a Chinese electronics retailer. #acquisition #china
2006 CE
Best Buy Acquires Pacific Sales
Best Buy acquires Pacific Sales, a California-based home improvement retailer. #acquisition #retail
2006 CE
Best Buy Launches Best Buy Mobile
Best Buy launches Best Buy Mobile, a dedicated mobile phone retail concept. #retail #mobile
2008 CE
Best Buy Acquires Napster
Best Buy acquires Napster, the digital music service, for $121 million. #acquisition #music
2008 CE
Best Buy Enters Mexico
Best Buy opens stores in Mexico through a joint venture with Grupo Salinas. #international #expansion
2009 CE
Best Buy Opens First European Store
Best Buy opens its first store in the UK, part of a joint venture with Carphone Warehouse. #international #expansion
2010 CE
Best Buy Acquires China's Five Star
Best Buy acquires the remaining stake in Five Star, making it a wholly owned subsidiary. #acquisition #china
2011 CE
Richard Schulze Steps Down as CEO
Founder Richard Schulze steps down as CEO, with Brian Dunn taking over. #leadership #transition
Apr 10, 2012 CE
Brian Dunn Resigns Amid Scandal
CEO Brian Dunn resigns after an investigation into personal misconduct. Schulze temporarily chairs the board. #leadership #controversy
Aug 20, 2012 CE
Hubert Joly Appointed CEO
Hubert Joly becomes CEO, leading a turnaround strategy focusing on cost-cutting and store renovations. #leadership #turnaround
2012 CE
Best Buy Announces Store Closures
Best Buy plans to close 50 large-format stores and renovate hundreds more as part of restructuring. #retail #restructuring
2013 CE
Best Buy Partners with Samsung for In-Store Shops
Best Buy launches Samsung Experience Shops in many stores, showcasing Samsung products. #partnership #innovation
2013 CE
Best Buy Exits China
Best Buy sells its stake in Five Star and closes its own stores in China, exiting the Chinese market. #international #exit
2014 CE
Best Buy Acquires MindShift
Best Buy acquires MindShift, a mobile device security company, to enhance security offerings. #acquisition #technology
2015 CE
Best Buy Reports Declining Sales
Best Buy reports a decline in same-store sales amid competition from online retailers like Amazon. #financial #retail
2016 CE
Best Buy Launches Total Tech Support
Best Buy introduces Total Tech Support, a subscription-based tech support service. #services #innovation
2017 CE
Best Buy Expands In-Home Advisor Program
Best Buy scales its in-home advisor program, sending employees to customers' homes for consultations. #service #retail
2018 CE
Best Buy Acquires GreatCall
Best Buy acquires GreatCall, a provider of connected health and mobile services for seniors, for $800 million. #acquisition #health
Jun 11, 2019 CE
Corie Barry Becomes CEO
Corie Barry succeeds Hubert Joly as CEO, becoming the first female CEO of Best Buy. #leadership #diversity
Mar 1, 2020 CE
Best Buy Designated Essential Retailer During Pandemic
During COVID-19, Best Buy is deemed essential and stays open for curbside pickup, boosting online sales. #covid19 #retail
2021 CE
Best Buy Reports Record E-Commerce Growth
Best Buy's online sales surge 100% year-over-year, driving record revenue. #ecommerce #financial
Aug 1, 2022 CE
Best Buy Announces Layoffs and Cost-Cutting
Best Buy lays off hundreds of employees and cuts costs amid slowing demand for electronics. #restructuring #retail
2023 CE
Best Buy Reports Full-Year Sales Decline
Best Buy reports a 10% decline in comparable sales for fiscal 2023, citing pandemic demand normalization. #financial #retail
2024 CE
Best Buy Continues Turnaround Efforts
Best Buy focuses on membership programs and services to drive growth amid ongoing retail challenges. #strategy #retail